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Privacy Policy

Last Updated: July 6th, 2026
Introduction
At Penfield OB/GYN, we value clarity, transparency, and responsibility. This applies to our medical pratice and how we handle your data.
INFORMATION WE COLLECT
  • Our website is strictly informational. We do not collect, store, or solicit personal contact details or medical information through this website. All collection of data is handled through Medent, a secure platform dedicated to preserving your data.
HOW WE USE YOUR INFORMATION
  • To respond to inquiries and provide requested services.
  • To comply with legal and regulatory requirements.
Third-party portal accessibility
  • Our website contains links to our secure MEDENT Patient Portal. Once you leave our website to access the portal, your data is governed by our portal's secure encryption and clinical privacy terms. Penfield OB/GYN is not responsible for transmission failures or technical issues originating from external portal hosting servers.
health information & hipaa disclaimer
  • This website is for informational purposes only and does not collect Protected Health Information (PHI). All patient interactions, medical records, and communications are managed securely off-site through our MEDENT Patient Portal, which is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA).
  • Our official HIPAA Notice of Privacy Practices (NPP), which describes how your medical information may be used and disclosed, is available upon request at our physical office locations as well as in the navigation menu under "patient resources."
Data storage & retention
  • Data is stored securely via Medent encrypted/secure servers.
  • We retain data only as long as necessary for the purposes described.
Sharing & third parties
  • We do not sell your personal data.
  • Data may be shared with trusted providers (e.g., hosting, analytics) only for operational purposes.
Your rights
  • Access, correct, or delete your personal data.
  • Opt out of non-essential communications at any time.
  • Request details of how your data is processed.
RevSpring Terms of service and compliance updates
  • By providing your mobile phone number and opting in to receive text messages from Penfield Obstetrics & Gynecology LLC. You consent to receive informational text messages regarding billing notifications, payment reminders, account updates, and related service communications. Message frequency varies.
    Message and data rates may apply.
  • Reply STOP to opt out at any time. Reply HELP for assistance.
    Consent to receive text messages is not a condition of purchase or payment.
    For more information, please review our Privacy Policy.
  • Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Providing comprehensive, evidence-based obstetric and gynecological care for women at every stage of life
Hours of Operation
Monday - Thursday:
Appointment hours: 7:30 - 4:30
Phone hours: 8:30 - 4:30

Friday:
Appointment hours: 7:30 - 12:30
Phone hours: 8:30 - 12:30

Saturday - Sunday:
Closed
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Emergency Notice: If you are experiencing a medical emergency or urgent pregnancy complication, call emergency services or visit the nearest emergency room immediately. Do not use this website for urgent medical needs. Privacy & Terms: Any personal health information shared via general website forms is not completely secure. Please use our encrypted Patient Portal to communicate confidentially, submit forms, or manage protected medical data.